Q&A

 How does Zylorent ensure the quality and cleanliness of the rented clothes?

At Zylorent, we have a stringent quality control process in place. Before an item is listed on our platform, we carefully inspect and verify its condition. After each rental, the clothes undergo professional cleaning to ensure they are fresh and ready for the next customer. We prioritize maintaining high standards to provide our customers with clean and well-maintained clothing options.

What happens if I accidentally damage or stain a rented garment?

 We understand that accidents can happen. Minor wear and tear are typically covered under normal usage. However, significant damage or permanent stains may incur additional charges. We recommend reviewing our rental terms and conditions for detailed information on how we handle damage or stains. Our customer support team is always available to assist you and guide you through the process.

Can I try on the clothes before renting them?

As an online platform, we don't offer physical try-on sessions. However, we provide detailed size charts, product descriptions, and high-quality images to help you make informed decisions. If you encounter any sizing concerns, our customer support team is here to assist you and provide guidance based on our experience with the garments.